The following constitutes the terms and conditions of service (“terms”) provided by BCC. (“company” or “Company”) effective October 1st 2023. Questions, comments, or concerns regarding these terms can be relayed to the company via one of the means provided on the company’s “Contact” page.
Consent to terms: Use of the company’s web site and/or services constitutes express agreement to all terms as specified herein.
General Site Use:
Warranties: The company makes no warranty, pledge, promise, or guarantee with regard to the use of its web site or other services. The company does not have control or influence over the manner in which third party agencies, such as credit reporting bureaus, will report, utilize, or otherwise evaluate information which the company’s customers consent to have released to those third parties. We reserve the right to refuse membership to anyone at anytime for any reason. Applications denied for credit terms are not appealable.
Payment for services and refunds: Payment for membership services is due and payable in advance or on a month-to-month basis and is non-refundable. New memberships also incur a one-time account setup fee of $20 which is due at the time a membership is started. The setup fee is non-refundable. Credit limit increases may be requested after 180 days of prompt payment history with at least 2 purchases. Limit of one open invoice at a time. All charges made to NET30 accounts with BCC are due 30 days after the purchase is made. Down payments may be required for new NET30 account holders purchasing physical products. BCC reserves the right to refuse any order to anyone at anytime without notice.
A late fee of $29 will be assessed on any payment not completed by 11:59PM EST on the day it is due.
NET 30 APPLICATION PROCESSING & REGISTRATION FEE
Applications are reviewed manually. Initial review of NET30 applications will be conducted within 72 hours of submission. You will receive an email stating the result of the review.
Accounts that have been inactive for over 6 months are subject to a review. The review can also be triggered for accounts that make an order but have not had any activity 6 or more months prior. We reserve the right to deactivate an account should it fail the review process. BCC reserves the right to update the rules when necessary, and the updated version will be published on BCCSupplies.com with immediate effect. If you refuse to accept the policy, you are deemed to have waived the use of the services provided by BCC immediately. All buyers are deemed to accept the rules if they are using the services provided by BCC.
For after-sales issues: Buyers should file a return & refund request within 2 days of the delivery date by sending an email to firstname.lastname@example.org. If the period of Return & Refund request filed exceeds 2 days, BCC reserves the right not to provide any after-sales service after that time.
Before an order is shipped out, the buyer has the right to apply to cancel the order by emailing email@example.com to cancel the order. Please note some order cancellations may not be possible before the order is shipped out.
If BCC cannot fulfill the order within the order processing time indicated on the product page, under the condition, but not limited to no stock or other conditions, then BCC has the right to cancel and refund the order.
If the buyer receives goods damaged or broken and applies for a refund with compelling evidence, and the goods need to be returned, BCC will send a prepaid return label within 5 business days to return damaged/broken goods.
BCC shall not accept after-sale request for “non-defective remorse returns”, and has the right to accept or reject the request at the company’s discretion.
If BCC accepts the after-sale request for the reason type of “non-defective remorse returns” BCC may deduct a “restocking & repacking fee”, the “restocking & repacking fee” shall not exceed 35% of order total price.
Once the buyer submits the after-sales request, the buyer needs to provide evidence (as the clause states below) to BCC. If the buyer cannot provide compelling evidence within the order after-sales period policy indicated, BCC has the right to reject the return and refund request.
Whether the evidence is compelling or not will ultimately be determined by BCC.
If shipping insurance is declined at checkout, the customer agrees to indemnify BCC of any liability for lost, stolen, damaged or otherwise not delivered orders. Under no such circumstances will a refund for the order be given.
Cancellations: Customers may cancel at any time with no obligation. All balances due from physical products or use of digital resources will be due in full on the day of cancellation. Membership dues will not be prorated upon cancellation. ALL CANCELLATION REQUESTS MUST BE MADE IN WRITING BY SENDING AN EMAIL TO SUPPORT@BCCSUPPLIES.COM (VOICEMAILS ASKING TO CANCEL ACCOUNTS CANNOT BE PROCESSED.) YOU WILL NOT BE LIABLE FOR SERVICE CHARGES AFTER THE DATE THE CANCELLATION REQUEST IS RECEIVED BY EMAIL.
Accurate disclosure: It is the sole responsibility of customers to ensure the information they provide the company about their businesses is accurate to the best of their knowledge. Customers agree to hold the company blameless for any consequences arising from customer provision of inaccurate or incomplete information which might affect the manner in which that information is reported, utilized, or otherwise evaluated.
Authority: Use of the company’s web site and/or services constitutes acknowledgement that the customer is fully authorized to represent and act on behalf of the business entity or entities they furnish information on for reporting by the company.
Indemnification: In making use of the company’s web site and/or services, customers acknowledge their specific duty and obligation to investigate and evaluate any result or information received from the company, it principals, and employees prior to taking any actions consistent with such result or information. Customers therefore indemnify and hold the company blameless for any and all direct or collateral consequences arising from the use of advice or information provided by the company, it principals, and employees.
You must be at least 18 years of age to use our Executive Lounge Community and/or the other Services. By using the Services, you represent and warrant that you meet these requirements.
In order to access most features of the Services, you must register or create an account. When creating your account, you must provide accurate and complete information, and you must update it as necessary from time to time. If we believe the information you provide is not correct, current, or complete, we have the right to refuse you access to the Services or any of its resources, and to terminate or suspend your access at any time, without notice.
You are solely responsible for your account’s activity, and you must keep your account password secure. You must notify BCC immediately of any breach of security or unauthorized use of your account. Although BCC will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of BCC or others due to such unauthorized use.
The Services may be used only (i) for internal business purposes; (ii) by the number of persons for whom a license has been granted; (iii) without alteration or combination with other products, services or software except as expressly authorized in any applicable documentation; and (iv) in compliance with all applicable laws and in compliance with all documentation and instructions provided by us.
In addition, you may not: harm, misuse or misappropriate the Services. You expressly agree that you may not:
use the Services in any manner that could damage, disable, overburden, or impair the Services;
post or transmit any information or software which contains a virus, Trojan horse, worm or other harmful components
reverse engineer, reverse compile, decompile, disassemble, or translate, exploit, or otherwise derive the source code of the Services;
resell or otherwise exploit for commercial purposes, directly or indirectly, any portion of the Services, or access to them;
use information obtained from the Services for solicitation purposes of any kind, directly or indirectly;
access (or attempt to access) this site through any automated means (including use of scripts or web crawlers);
make any derivative works based, in whole or in part, on any portion or all of the Services;
use i-frames, webpage frames, or any similar framing, to enclose, capture or distribute any part of the Services;
mirror or cache or store any pages or portions of the Services; use a false email address, impersonate any person or entity, forge e-mail headers or otherwise disguise the origin of any communication or mislead as to the source of the information you provide to the Services;
attempt to gain unauthorized access to any services or information to which you have not been granted access through password mining or any other process.
harm the Company. You expressly agree that you may not: remove, alter or obscure any titles, product logo or brand name, trademarks, copyright notices, proprietary notices or other indications of the intellectual property rights and/or our rights and ownership thereof, whether such notice or indications are affixed on, contained in or otherwise connected to the Services, or documentation, or on any copies made in accordance with this Agreement; co-brand any portion of the Services;
portray Company or its affiliates in a negative manner or otherwise portray its Services in a false, misleading, derogatory or offensive manner;
otherwise imply any endorsement by us of your brands or services; harm other users. You expressly agree that you may not:
restrict or inhibit any other user from using and enjoying the Services; post or transmit any unlawful, fraudulent, libelous, defamatory, obscene, pornographic, vulgar, sexually-orientated, profane, threatening, abusive, hateful, offensive, false, misleading, derogatory, or otherwise objectionable information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or foreign law, including without limitation the U.S. export control laws and regulations; post or transmit any advertisements or other unsolicited commercial communication (except as otherwise expressly permitted by Company) or engage in spamming or flooding.
You will keep and protect any of our Confidential Information as confidential, using at least the same efforts you use to protect your own confidential information and in no event less than reasonable and industry standard efforts. Our “Confidential Information” includes the Services, documentation and information about the Services and their operation or any other information which a reasonable person would understand to be confidential or proprietary in nature.
You agree to return or destroy our Confidential Information when this Agreement is over. You acknowledge and agree that, if you violate your confidentiality obligations hereunder, we shall be entitled to seek equitable relief to prevent such violation in addition to other remedies.
Subject to your compliance with this Agreement, we hereby grant to you a limited, nonexclusive, non-transferable license to access and use the Services during the term of this Agreement.
Company has no obligation to monitor the content of the Services. However, Company has the right to monitor the Services electronically from time to time, and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, to operate the Services properly, or to protect itself or its customers.
THIRD PARTY CONTENT AND SERVICES
The Services may integrate and/or interact with Third Party Platforms, including via APIs or browser extensions. It is your responsibility to analyze and interpret any third party terms of service applicable to your use of the Services (collectively, “Third Party Terms”), and you acknowledge that we have no control over, and are not a party to, such terms.
Without limiting the generality of the foregoing, you acknowledge and agree that in order for the Services to work with certain Third Party Platforms.
You represent that you have the rights to access any applicable Third Party Platforms, and that you are an owner or authorized user of the Third Party Platform accounts you authorize us to incorporate. You further agree and acknowledge that we do not own or operate such Third Party Platforms and we are therefore not responsible for the operations, security, or performance of such Third Party Platforms or Company Data provided thereby.
Certain content on the Services may be supplied by third parties. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed or made available by third parties (including other users) are those of the respective authors or distributors and not of Company. You may enter into correspondence with or participate in promotions of such third parties, such as advertisers promoting their products or services. Any such correspondence or participation, including the delivery of and the payment for products, services or content, are solely between you and each such third party. Company neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, submission, posting, or statement made on the Services.
By using the Services, you hereby release Company from, and waive any and all claims or claim rights that you may have against Company, and release and indemnify Company against any claims that any third party may have against us, arising from or related to (i) your use of any Third Party Platforms, including if accessed or used via our Services, and (ii) Third Party Terms, applicable privacy policies or any other rules or regulations of such third parties entered into by you or applicable to you.
B. COMPANY DATA
You grant us the right to use Company Data for purposes of us providing the Services, enhancing our Services, collecting and delivering market insights, predicting outcomes, and other business purposes. Such data may include without limitation sales data and information, pricing, shipping costs, and other similar information, or other information provided for the Services herein. For clarity, this information is not considered confidential information or personal information of yours for purposes of this Agreement.
You represent and warrant that you have all necessary rights, consents and approvals, to grant us this access and this information for such uses. You further agree not to provide any Company Data that violates the privacy rights of any individual or intellectual property rights of any third party or to which you do not have rights.
You will retain any and all rights in Company Data subject to your grant to Company of a non-exclusive right and license to use, copy, reproduce, modify, adapt, publish, and display such Company Data, including data from Third Party Platforms in order to provide you with the functionalities and features of the Services.
C. YOUR CUSTOMER DATA
Except as otherwise set forth herein, Company will only collect and process Your Customer Data in order to provide the features and functionalities of the Services. In no event will Company sell Your Customer Data or use it for marketing or promotional purposes. All collection, use, and processing of Your Customer Data shall comply with all applicable laws, rules and regulations. Company shall implement and maintain commercially reasonable administrative, physical, and technical safeguards designed to protect the security, confidentiality, and integrity of Your Customer Data provided that you acknowledge that no security measures involving transmission of information on the Internet are perfect. Company shall maintain security incident management policies and procedures and shall, to the extent permitted by law, promptly notify you in the event of any unauthorized access to or disclosure of Your Customer Data. Company shall make reasonable efforts to identify and remediate the cause of such actual or reasonably suspected security breach.
PUBLIC POSTINGS AND LICENSED MATERIALS
Certain material you may post on our Services is or may be available to the public, including without limitation any public profile data, feedback, questions, comments, suggestions, uploads, blog entries, ratings, reviews, images, videos, poll answers, etc., in any form or media, that you post via the Services or otherwise (collectively, “Public Postings”). These Public Postings will be treated as non-confidential and nonproprietary. You are responsible for any Public Postings and the consequences of sharing or publishing such content with others or the general public. This includes, for example, any personal information, such as your address, the address of others, or your current location. WE ARE NOT RESPONSIBLE FOR THE CONSEQUENCES OF PUBLICLY SHARING OR POSTING ANY PERSONAL OR OTHER INFORMATION ON THE SERVICES.
Other content or communications you transmit to us, including without limitation any feedback, data, questions, comments, suggestions, in any form or media, that you submit to us via e-mail, the Services or otherwise (to the extent excluding any personal information, collectively, “Submissions”), will be treated as non-confidential and nonproprietary.
By providing any Public Posting or Submission, you (i) grant to Company a royalty-free, non-exclusive, perpetual, irrevocable, sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works (including products) from, distribute, and display such content throughout the world in all media and you license to us all patent, trademark, trade secret, copyright or other proprietary rights in and to such content for publication on the Services pursuant to this Agreement; (ii) agree that we shall be free to use any ideas, concepts or techniques embodied therein for any purpose whatsoever, including, but not limited to, developing and marketing products or services incorporating such ideas, concepts, or techniques, without attribution, without any liability or obligation to you; (iii) grant to Company the right to use the name that you submit in connection with such content. In addition, you hereby waive all moral rights you may have in any Public Posting or Submissions.
You shall be solely responsible for your own content and any Pubic Postings and Submissions. You affirm, represent, and warrant that you own or have the necessary licenses, rights, consents, and permissions to publish content you post or submit. You further agree that content you submit via Public Postings or Submissions will not contain third party copyrighted material, or material that is subject to other third party proprietary rights, unless you have permission from the rightful owner of the material or you are otherwise legally entitled to post the material and to grant us all of the license rights granted herein. You further agree that you will not submit to the Services any content or other material that is contrary to any posted “community guidelines” or similarly titled document, if any, which may be updated from time to time, or contrary to applicable local, national, and international laws and regulations.
We do not endorse any content submitted to the Services by any user or other licensor, or any opinion, recommendation, or advice expressed therein, and we expressly disclaim any and all liability in connection with content. We do not permit copyright infringing activities and infringement of intellectual property rights on the Services, and we will remove all content if properly notified that such content infringes on another’s intellectual property rights as set forth herein below. We reserve the right to remove content without prior notice. We reserve the right to decide whether your content violates this Agreement for reasons other than copyright infringement, such as, but not limited to, pornography, obscenity, or excessive length. We may at any time, without prior notice and in our sole discretion, remove such content and/or terminate a user’s account or otherwise block access for submitting such material in violation of this Agreement.
We are not responsible for end user error or errors in inputs or for errors in any user supplied data. We do not independently verify the truthfulness or accuracy of any data or content input into the Services and are not responsible for the fraud, misrepresentation, negligence or misconduct of any end user or other third party.
WARRANTIES AND LIMITATIONS OF WARRANTIES.
THE SERVICES AND ALL INFORMATION, CONTENT, AND MATERIALS RELATED TO THEM, ARE PROVIDED “AS IS.” EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, NON-INTERFERENCE, SYSTEM INTEGRATION AND ACCURACY OF DATA. WE DO NOT WARRANT THAT USE OF THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR VIRUS FREE. ALTHOUGH INFORMATION THAT YOU SUBMIT MAY BE PASSWORD PROTECTED, WE DO NOT GUARANTEE THE SECURITY OF ANY INFORMATION TRANSMITTED TO OR FROM THE SERVICES AND YOU AGREE TO ASSUME THE SECURITY RISK FOR ANY INFORMATION YOU PROVIDE THROUGH THE SERVICES.
LIMITATIONS OF LIABILITY.
IN NO EVENT SHALL WE OR OUR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, OR FOR LOSS OF PROFITS OR DAMAGES ARISING DUE TO BUSINESS INTERRUPTION OR FROM LOSS OR INACCURACY OF INFORMATION, INCLUDING IF AND TO THE EXTENT ANY OF THE FOREGOING ARISE IN CONNECTION WITH THIS AGREEMENT OR YOUR USE OR INABILITY TO USE THE SERVICES, WHETHER OR NOT SUCH DAMAGES WERE FORESEEABLE AND EVEN IF WE WERE ADVISED THAT SUCH DAMAGES WERE LIKELY OR POSSIBLE.
IN NO EVENT WILL THE AGGREGATE LIABILITY OF US TO YOU FOR ANY AND ALL CLAIMS ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES, EXCEED THE TOTAL FEES PAID TO US BY YOU, IF ANY, DURING THE SIX-MONTH PERIOD PRECEDING THE DATE OF ANY CLAIM (OR $10 IF THE SERVICES ARE FREE). YOU ACKNOWLEDGE THAT THIS LIMITATION OF LIABILITY IS AN ESSENTIAL TERM BETWEEN YOU AND US RELATING TO THE PROVISION OF THE SERVICES TO YOU AND WE WOULD NOT PROVIDE THE SERVICES TO YOU WITHOUT THIS LIMITATION.
YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS US AND OUR AFFILIATED COMPANIES, AND EACH OF OUR AND THEIR RESPECTIVE OFFICERS, DIRECTORS, MEMBERS, AGENTS, AND EMPLOYEES FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES, CLAIMS, JUDGMENTS, COSTS, EXPENSES AND LIABILITIES, INCLUDING REASONABLE ATTORNEYS’ FEES, INCURRED BY US OR SUCH PARTIES AND/OR ARISING OUT OF OR RESULTING FROM (1) ANY ACTUAL OR ALLEGED VIOLATION BY YOU OF THIS AGREEMENT (INCLUDING ANY REPRESENTATION OR WARRANTY HEREIN); (2) ANY ACTIVITY RELATED TO YOUR ACCOUNT BY YOU OR ANY OTHER PERSON ACCESSING THE SERVICES WITH YOUR PASSWORD; (3) YOUR USE OF AND ACCESS TO THE SERVICES; (4) YOUR ACTUAL OR ALLEGED VIOLATION OF ANY THIRD PARTY RIGHT; (5) YOUR ACTUAL OR ALLEGED VIOLATION OF ANY LAW, RULE OR REGULATION; AND/OR (6) YOUR CONTENT OR DATA, INCLUDING IF IT CAUSES ANY DAMAGE TO A THIRD PARTY. YOUR DEFENSE, INDEMNIFICATION AND HOLD HARMLESS OBLIGATIONS IN THIS AGREEMENT WILL SURVIVE THIS AGREEMENT AND YOUR USE OF THE SERVICES.
We shall not be liable for any circumstances arising out of causes beyond our reasonable control or without our fault or negligence, including, but not limited to, Acts of God, acts of civil or military authority, fires, riots, wars, embargoes, Internet disruptions, hacker attacks, or communications failures, or other force majeure.
DURATION OF TERMS
Once in effect, this Agreement will continue in operation until terminated by either you or us. However, even after termination, the provisions of this Agreement will remain in effect in relation to any prior use of the Services by you.
You may terminate this Agreement at any time and for any reason by providing notice to Company in the manner specified in this Agreement or by canceling your membership as described above.
We may terminate this Agreement without notice or, at our option, temporarily suspend your access to the Services, in the event that you breach this Agreement. Notwithstanding the foregoing, Company also reserves the right to terminate this Agreement at any time and for any reason by providing notice to you either through email or other reasonable means.
After termination of this Agreement, Company will have no further obligation to provide the Services or access thereto. Upon termination, all licenses and other rights granted to you by this Agreement, if any, will immediately cease, but your licenses to us shall survive, and certain of your obligations (including payment obligations, if any) will survive in accordance with the terms hereof.
MODIFICATION OF TERMS
Company may change the terms of this Agreement from time to time. You will be notified of any such changes via e-mail (if you have provided a valid email address) and/or by our posting notice of the changes on the Services (which may consist of publishing the changes on our website). Any such changes will become effective when notice is received or when posted on the Services, whichever first occurs. If you object to any such changes, your sole recourse will be to terminate this Agreement. Continued use of the Services following such notice will indicate your acknowledgement and agreement to be bound by such changes. Non payment of membership fees or NET30 invoices may result in suspension of access to the platform as well as reduction in credit limit or requirement of down payments for products going forward.
MODIFICATIONS TO SERVICES
We reserve the right to modify or discontinue the Services at any time with or without notice to you, including without limitation by adding or subtracting features and functionality, third party content, etc. In the event of such modification or discontinuation of the Services, your sole remedy shall be to terminate this Agreement or cancel your membership (as set forth above), as applicable. Continued use of the Services following notice of any such changes will indicate your acknowledgement and acceptance of such changes and satisfaction with the Services as so modified.
We and/or our vendors and suppliers, as applicable, retain all right, title and interest in and to the Services, the website and all information, content, software, analytics and other software and materials provided by or on behalf of us, including but not limited to all text, images, videos, logos, button icons, audio clips, and the look and feel of the website and our brands and logos, and any data compilations, including without limitation any data input by or on behalf of us or our third party providers, and any data to the extent processed by, or resulting as an output of, the Services, and all Services usage data, statistical data or aggregated data collected or reported with respect to the any part or all of the Services.
Unless otherwise stated, all content in our websites or other Services, is our property or the property of third parties. These contents are protected by copyright as a collective work and/or compilation, pursuant to U.S. copyright laws, international conventions and other copyright laws.
Your feedback is welcome and encouraged. You agree, however, that (i) by submitting unsolicited ideas to us, you automatically forfeit your right to any intellectual property rights in such ideas; and (ii) unsolicited ideas submitted to us or any of our employees or representatives automatically become our property.
Arbitration: The terms and conditions as set forth herein are governed by the laws and regulations of the State of Florida. Customers agree and consent that any disputes arising from use of the company’s site and/or services shall be resolved by binding arbitration, which shall take place in the State of Florida. Customers agree to forego formal legal proceedings in lieu of arbitration as set forth herein.
Information for disputed transactions: BCC takes bank disputes very seriously as is our duty, right, and obligation as a creditor. Upon any disputed transaction, we will provide your bank with the I.P. address you used to signup for the service. No matter what the outcome of any dispute might be, BCC can continue to hold you liable for any balances and fees as a result of that action and reserves the right to pursue collections efforts as allowed by law, in order to collect the debt. Falsely claiming disputes with your bank will be referred for fraud prosecution and every effort to provide your bank with digital record will be made.
Please be advised: All sales are final, We do not offer refunds, except under special circumstances. In order to become a member and maintain a membership you must agree to having read, understood and consent to our Terms and Conditions.
Revisions to terms: The company reserves the right to amend these terms at any time and without prior notice to its customers or guests. However, changes of a substantial or material nature will be communicated to customers via email promptly upon adoption or, when and where practicable, prior to implementation.